Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@GenesisRoasters.com.

Grind Questions

For best extraction, select pour over for your coffee grind. This is a fine grind, perfect for the AeroPress.

Locations

We have a handful of stores in El Dorado County that carry our bagged coffee. These store are: 

  • Lokl 
    • HWY-CA 49, Cool
  • The Market on Main
    • 585 Main St., Placerville
  • Kitchen Goods
    • 492 Main St., Placerville
  • Cuppa Coffee & More
    • 442 Main St., Placerville
  • Double Shot Coffee Bar
    • 3381 Bass Lake Rd. #100, El Dorado Hills

Below are the locations where you can grab a deliciouse cup of coffee to enjoy:

  • The Market on Main
    • 585 Main St., Placerville
  • Espresso Yourself
    • 1291 Broadway, Placerville
  • Bagel Works
    • 541 Main St, Placerville
  • Shorty's Gelato
    • 1216 Broadway, Unit A, Placerville
  • Cuppa Coffee & More
    • 442 Main St., Placerville
  • Gracie's Bakery
    • 681 Main St. I3, Placerville (the Marshal Building)
  • Double Shot Coffee Bar
    • 3381 Bass Lake Rd. #100, El Dorado Hills
  • 50 Grand
    • 6401 Pony Express Trail, Pollock Pines
  • Foxwood Coffee & Tea
    • 4068 Mother Lode Dr., Ste. A, Shingle Springs

More coming soon! We are looking to expand into Folsom, CA. If you, or some place you know, would be interesting in serving or offering bags of Genesis, please reach out! We appreciate your support. 

Shipping

At check-out you can opt to pick up your order at a local shop, The Market on Main. You will recieve a notification via email or text letting you know your order is now availble for pick-up. Please either print out your order confirmation or have it available on your phone. The employee's at the Market will verify the invoice and grab your order. 

We now are able to offer pick-up for coffee subscriptions. Coffee can be picked up, once notified that your coffee is ready, from the Market on Main. 

Yes! Orders over $60 quailify for free shipping.

Orders over $60 regular pricing are eligable for free shipping. However, subscription orders, both pre paid and monthly, are not eligible for a double discount. Due to the subscription discount, we cannot offer free shipping. 

*For retail orders over $230 please contact us at info@genesisroasters.com for shipping pricing. 

Sourcing

We source our beans from small (usually woman owned) farms and co-ops. We pay a premium on the beans to help insure the farmers are being paid top dollar, and also to provide funds to the communities to help rebuild critical infrastructure. Our beans are organic fair trade or directly sourced. We try to keep middlemen to a minimum.

Subscriptions

To gift coffee, you can choose a pre paid subscription plan. pre paid subscription plans auto renew after the set time. Simply cancel the subscription before the next auto charge. 

There are two different types of subscriptions, prepay and the monthly. The prepay is just that, you prepay for one bag a month for 3, 6, or 12 months (unfortunately I can only make the system do one bag for this type). The monthly subscription allows for a bit more flexibility and customizing. You can select how many bags a month you'd like and you can choose your coffee from there. You're able to mix and match, change your order, and pause your subscription at any time through your login. Once your order processes, both prepay and monthly, then your coffee is ready for pick-up typically 2-3 business days after processing. Once the order is at the market for pick-up you will receive an email notifying you it is ready, or you will recieve an email with your tracking information if you choose to ship.